Our Shipping Policy
Online orders are shipped via Federal Express. You will receive an email notification with shipment tracking details once your order has been fulfilled. In the event that you prefer an alternate shipping method, or would prefer to use a third party shipping account, please contact firstname.lastname@example.org with the details.
At this time, online ordering and shipping is only available in the USA. We will have international ordering and shipping to select countries available soon. In the meantime, please contact your Account Manager to place orders that must ship to another country.
Please note that if you select an expedited shipping method at checkout, your order will be shipped by the selected method once your order is ready for fulfillment. Selecting expedited shipping does not ensure that your order will ship overnight.
I have so many nice things to say about Covalent. Sergio was such an incredible account manager and I am looking forward to a long prosperous relationship with them. The gummies I bought from Covalent are absolutely delicious and their turnaround times are awesome.
I was looking for a company with fast turn around times and good quality products. I also wanted them to do private label. Thanks to finding Covalent, I found everything I was looking for. Rich answered all my calls, emails, and texts. He was very efficient and thorough about everything. Kudos!
I have a pet business that I own. I wanted to add pet CBD products to my store. John was so kind and he helped me find some great pet products for my company. I tested them out on my dog and she responded so well to all the products. Thanks everyone.
I have been dealing with Covalent for a while now with great results. A massive thank you to Sergio for his fantastic work ethic! This fella has been available on a moments notice to help smooth out any issues we've had. A great asset to the company!
Very happy with their Organic Vegan Gummies, my customers absolutely love them! My Account Manager James is very helpful at keeping me updated with new flavors and formulations that are in stock.
When I was starting out my business I had no idea what products I wanted to sell. Sergio gave me the time to discuss which products would be best for me and my business. I will continue to work with him and Covalent. On top of the great service they have very high quality products.
Best quality CBD products that I've encountered. John walked me through their catalog and I ended up finding some great tinctures with terpenes and soft gels to add to my store. Covalent CBD shipped the products quickly, on time and the packaging was very secure. They also helped provide all the testing documentation that I asked for. I definitely recommend Covalent for any CBD needs.
Absolutely amazing Customer service provide by Rich Weisner. Really made me feel comfortable even though I was a new start up company. Rich really knows his stuff, Highly would recommend Covalent to my friends, family and business associates.
Great products and great customer service. I have had Rich help me with a couple orders and could not be more satisfied.Thank you!
Had so many questions about CBD and Covalent Custom Cannabinoids was a perfect one stop shop. James is my account manager was very informative and gives such constructive information. What a great company and staff!
As a manufacturer of personal care products, I started using CBD in my products about a year ago. Since working with Ian at Covalent, I have found the type of supplier I need to work with. I had been through several suppliers who didn't meet my expectations. The professionalism, quality, service levels and value delivered by this company have impressed me and earned my business.
It's been a challenge jumping into the CBD business but Sergio helped me find the right way to get my products together. Covalent has a very impressive catalog, one that I'm thrilled to work into my company. Thank you Sergio and Covalent!
Working with Covalent Custom Cannabinoids has been such a pleasant experience. I own a boutique tea store and wanted to see if there were any CBD products that would work in my shop. Rich was able to point me towards my very own private labeled K-cup pods and CBD honey sticks. I can barely keep these on the shelf and have been very pleased with the customer service and quality of products that Covalent offers. I look forward to adding even more products in the future!
I am so happy I found Covalent. They have great products. I would especially like to talk about their soft gels. They have such great soft gels and most importantly different mgs to choose from. John was able to thoroughly explain to me the best mgs for me and my businesses. Thanks Covalent!
Would give a 6/5 if I could! This is the only company I've found that has THC-free Whole Hemp products. My customers have always wanted a full spec oil but stay away because of the THC. Finding this oil has been absolutely perfect! My customers have been so excited to find such a unique product and have been swearing how amazing it is. Thank you Sergio for recommending this oil! Thank you Covalent for offering so many awesome different products. 🙌 Cant wait to see what new stuff comes next!
Unbeatable service! Doesn't matter if it’s early in the morning or I had a question late at night, Covalent has been awesome! Between my sales rep Rich Weisner and their support team, they were always available to help me when I needed it. I purchased honey sticks to add to my products that I sell at our farmer's markets (which have sold like crazy) and ran out the first weekend. Rich was able to get me a new case sent out within 2 days and I was ready to go in no time. Definitely a lifelong customer!
I highly recommend Covalent CBD as a CBD distributor. Everyone I have worked with there is highly knowledgeable about CBD in general and their products specifically. I've learned so much from them and it's helped my business tremendously. In addition, time and again they've gone above and beyond to process special, one-off requests for me that take a lot of effort on their part. Lastly, my mom and I love the products and can't live without the Full Spectrum Distillate Lemon Tincture with Pain Management terpenes!!
Working with Covalent has been a refreshing collaborative experience. I've worked with several companies, but Covalent has been by far the easiest company to work with. My account manager James was extremely knowledgeable and helped me sort through their large catalog. We officially launched our new pet line of CBD products and its been selling amazingly. It's been a pleasure working with Covalent & James and I couldn't recommend them any more highly!
Can't recommend Covalent Custom Cannabinoids enough! I've been using a few different suppliers for a little while now and have had the toughest time securing reliable turnaround times for my tinctures and dog treats. Covalent was able to get my orders out to me quickly and fulfill my repeat orders each month. Thank you John for having my products ready to go each month and thank you Covalent for making the process so easy! 5/5
About Online Ordering
- Register My B2B Wholesale Account
- My Account Dashboard
- Order Tracking
- Payment Options
- Returns & Refund Policy
- Shipping Policy
- International Orders
- About Private Label Ordering
- About Custom Formulations
- About Custom Packaging
- About Lab Analysis
- About Stability Testing
- Our Quality Guarantee
- Terms & Conditions
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